Privacy policy

Privacy Policy for Rope Access Supplies

Effective Date: January 31, 2014

Welcome to Rope Access Supplies, accessible from www.rope-access.ca ("Website"). This privacy policy outlines the types of personal information collected by Rope Access Supplies ("we," "us," or "our"), its use, and how it is secured.

1. Information Collection

We collect information to provide better services to all our users. We collect information in the following ways:

  • Information you give us. For example, our services require you to sign up for an account. When you do, we’ll ask for personal information, like your name, email address, telephone number, or credit card to store with your account.
  • Information we get from your use of our services. We collect information about the services that you use and how you use them, like when you visit a particular part of our website or engage with our content. This information includes:
    • Device information
    • Location information
    • Log information
    • Cookies and similar technologies

2. Use of Information

The information we collect is used to provide, maintain, protect, and improve our services, to develop new ones, and to protect Rope Access Supplies and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.

3. Information Sharing

Rope Access Supplies does not share personal information with companies, organizations, and individuals outside of Rope Access Supplies unless one of the following circumstances applies:

  • With your consent.
  • For external processing.
  • For legal reasons.

4. Security

We work hard to protect Rope Access Supplies and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to Rope Access Supplies employees, contractors, and agents who need to know that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

5. Accessing and Updating Personal Information

Whenever you use Rope Access Supplies services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes.

6. Changes

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

7. Contact Information

For any questions or concerns regarding your privacy, you may contact us using the following details:

  • Email: info@rope-access.ca
  • Address: 8888 Keele St., Unit 11, Concord, ON L4K 2N2

Thank you for choosing Rope Access Supplies. We are committed to protecting your personal information and your right to privacy.